COVID-19 Updates



Frequently Asked Questions

How can I keep myself and my family safe?

  • Physical distancing
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer with at least 60% alcohol content
  • Sneeze and cough into your sleeve or a tissue, then throw the tissue in the trash
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Avoid contact with people who are sick
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home if you are sick

What municipal buildings are closed to the public?

  • 200 Lakeshore – Public Works
  • Dymond Fire Hall Administrative Office

How long will they remain closed?

Some facilities will be opening soon and others have no set date to re-open. We will continue to update residents and users as information is available.

Facility Reopening Plans

Full Reopening Plan: Waterfront Pool and Fitness Centre - Fitness Centre (Updated August 11, 2020)

Full Reopening Plan: Waterfront Pool and Fitness Centre - Pool (Updated October 16, 2020)

Full Reopening Plan: Arenas Reopening Plan (Updated October 16, 2020)


May 15th Tax Installment

The second installment due date for the 2020 Interim tax bill is May 15th. Council is encouraging all taxpayers to make the May 15th payment; however, if a taxpayer is not in a position to do so penalty will not be applied to any unpaid taxes effective May 15th.

If a taxpayer has already made payments arrangements for the May 15th installment, ie. postdated cheque or pre-authorized payment plan (installment or monthly plan); it is the responsibility of the taxpayer to contact the finance department in writing at to cancel these payment arrangements. If no direction is received the payments will proceed as scheduled.

If you any questions regarding this matter, please do not hesitate to contact Laura-Lee MacLeod, Treasurer at 705-672-3363 ext.4121 or email lmacleod@temiskamingshores.

Can I get a refund for cancelled hall or facility bookings?

Yes, we will be providing full refunds.

Is public transit still operating?

Yes, the buses are still operating on their regular schedule. Passengers are required to wear a face covering when using the bus.

What happens to my Pool and Fitness Centre membership?

The Pool and Fitness Centre is now reopened.  All gym memberships have been extended by 20 weeks to account for the closure.  All pool memberships have been extended by 23 weeks to account for the closure.  If you require more information please contact the Pool and Fitness Centre at 647-5709

Will I have to pay late fees for items I have loaned from the Library?

No, all late fees will be waived during this period.

Will my garbage and recycling still be picked up?

Yes, garbage and recycling curb side pick-up is still operating as normal.

Is the landfill still open?

Effective Wednesday May 20th, 2020, the Haileybury Landfill will be open to the public with normal hours of operations (Tuesday – Saturday, 8:30am – 4:30pm).

The City requests that all residents that utilize the landfill practice physical distancing and attempt to bring the appropriate payment to mitigate the exchange of cash. To assist in calculating payment please visit the City’s website for the most up to date Tipping Fee Schedule. Note: 1 half ton truck load is approximately equal to 2 cubic yards.

This year’s Orange Drop Event scheduled for June 6th has been cancelled. We ask that residents hold on to their Household Hazardous Waste until next year’s event tentatively scheduled for the first Saturday in June, 2021.

How can I pay my taxes?

Payments by cheque for taxes and other items can be dropped off in the drop box located to the left of the front doors at City Hall (325 Farr Drive) or at the Pool & Fitness Centre (77 Wellington Street).

Tax Payments can be made utilizing interac banking.  Your property tax roll number is your account number.  The account number will be 15 digits starting with 010, 020 or 030 depending on where your property is located, example 010009123450000, do not include any spaces or decimals.

Pre-authorized payment plans, monthly or installment, are also available.  Please email for more information.

If you any other questions regarding payments, please email

Are there still POA Court dates?

Should you require assistance call our office at 705-672-3221, or email  Our staff is available to assist you.

If you wish to pay your fines, you can email your payment information to indicating your credit card information and expiry date and a note giving us authorization to process your payment.

Payments can also be faxed to 705-672-3200.   To further assist there is a drop box at the building’s front entrance at City Hall, 325 Farr Drive, Haileybury, Ontario.  At this time we are not accepting cash payments.

If you currently have a suspended driver’s license, your fine can be paid at Service Ontario located at 280 Armstrong Street, New Liskeard, Ontario or 10 Government Road East, Kirkland Lake, Ontario or pay online at

If you are dropping off Extension of Time to Pay forms or Reopening documents, these can be left in our drop box located at city hall.   There is an Order made by the Chief Justice pursuant to s. 85 extending timelines for applying for reopenings (s.11), when a fine is due (s. 66) and when a fine goes into default (s. 69).  The extension is granted until April 23, 2020. Unless your matters went into default prior to March 16,2020, the applications are not considered urgent.

Courts are cancelled until further notice.  You will be advised of your next court date in writing.

As of Monday March 16, if you have a Provincial Offences Act, family or criminal court appearance in the Ontario Court of Justice you do not need to attend court, unless the matter is an in-custody or urgent criminal matter or an urgent family matter. More information can be found here: 

Where can i find more resources?

More information can be obtained by visiting The Temiskaming Shores & Area Chamber of Commerce also has a great resource guide available. You can find more information about it here.